COLUMBUS BEHAVIORAL HEALTH | Counseling Services | 614.360.2600
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Hiring Administrative Medical Assistant

5/19/2023

 
Columbus Behavioral Health is looking for a customer focused individual to facilitate positive patient experiences in our practice by providing administrative support to our growing psychiatric medical team. In addition to performing general administrative tasks, the Administrative Medical Assistant functions as a liaison between patients and prescribers, promptly addressing patient questions and concerns and documenting issues in progress, assuring they are completed in a timely manner.

Responsibilities include:
  • Answering patient calls to the medication/refill line and responding to messages sent through the patient portal
  • Scheduling patient appointments
  • Researching prescription/refill issues, which may involve calling pharmacies, reading chart notes and reviewing medications entered into prescribing software
  • Alerting prescribers about reported side effects, obtaining instructions from the prescriber and clearly communicating them with the patient
  • Initiating and completing prior authorizations
  • Greeting patients in the office
  • Providing any necessary assistance to prescribers in the office so they stay on schedule
  • Uploading GeneSight results to charts and sending to patients
  • Entering new patient information into prescriber software
  • Completing forms, letters, and work/school excuses
  • Performing additional administrative tasks, as assigned
Competencies needed
  • Familiarity with basic medical terminology and psychiatric medications
  • Knowledgeable of and adherence to HIPAA standards of privacy and confidentiality
  • Strong interpersonal communication and computer skills
  • Attentive to detail and follow through
  • Problem-solver
  • Ability to show compassion, de-escalate stressful situations, advocate for patient needs and collaborate with prescribers on resolutions
Education and Experience
  • HS diploma required; Associates or Bachelors degree preferred
  • Previous experience in behavioral or medical health care setting preferred
  • Billing experience helpful but not required
Benefits
  • Hybrid remote/in-office options available (3 office locations, may rotate)
  • PT, may expand to FT in future
  • Competitive salary

​Submit resume and cover letter to Lori Johnson, Office Manager: ljohnson@columbusbh.com

End of Public Health Emergency (PHE)

5/11/2023

 
Today marks the end of the federal COVID-19 Public Health Emergency. Because most insurance companies have not informed us as to what their telehealth coverage will look like after today, we are unsure what to expect. Please contact your insurance company directly to confirm your copay and coverage.

Dublin Office Now Open

5/5/2023

 
We have re-opened an office in the Dublin area! Our new Dublin address is 6265 Riverside Drive, Dublin OH 43017. We also have offices in Westerville and New Albany.

Welcome Jessica Witkin, PMHNP!

5/1/2023

 
Welcome our new psychiatric prescriber, Jessica Witkin, PMHNP! Jessica sees patients ages 5 years and up and specializes in eating disorders, geriatrics, anxiety and mood disorders. Learn more about her HERE.

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CONTACT US

​
Phone: 614-360-2600

Fax:
 844-320-2600


Phones are answered 9 am-5 pm, 
Monday-Friday,
​except holidays.

​

​
EMAIL US

To reach us by email, click to fill out the contact form.

​
*Messages/faxes received outside of office hours
​will be returned the next business day. 

​

​COLUMBUS BEHAVIORAL HEALTH LOCATIONS


124 County Line Road West
Suite B
Westerville, OH 43082
 



5071 Forest Drive
Suite B
New Albany, OH



6265 Riverside Drive
Suite 1 S
​Dublin, OH 43017



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Notice of Privacy Practices

 Good Faith Estimate
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​
​*We are NOT affiliated with Columbus Behavioral HOSPITAL/Sun Behavioral Health on Dublin Granville Road.
​
  • Home
  • ABOUT
    • About Us
    • Protecting Your Health
    • Provider Directory
    • Counseling Services
    • Employee Wellness Program
    • Nutrition Services
    • Psychiatric Medications
    • News Blog
  • Patients
    • FAQ's >
      • Current Patients
      • General FAQ's
      • Insurance FAQ's
      • In person FAQ's
      • Medication/Refill FAQ's
      • Telehealth FAQ's
    • Forms >
      • Release of information ROI
      • Records Request
      • In Person Consent Form
      • Right to Good Faith Estimate
      • Policies and Informed Consent
      • Privacy Practices
      • Complaint Form
      • Request to Change Therapists
    • Welcome New Patients! >
      • Counseling Services
      • Medication Services
    • In-Person Appointments
    • Patient Portal
  • Providers
    • Make a Referral
    • Mental Health Trainings
    • Provider Consultations
    • Join Our Team!
  • Resources
    • ADHD Testing
    • Addiction Services
    • Crisis/Inpatient Services
    • Mental Health Services for Children & Teens
    • EMDR
    • National Resources
    • Relationship Violence Resources
    • Support Groups
  • Contact
    • Contact Info
    • Locations
    • Feedback
  • Store