New Patients

Welcome! We're glad you're here. We want to help you feel better.
All appointments are telehealth until further notice.
Patients must physically be in Ohio, even for telehealth services

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Schedule your appointment
​It's as easy at 1-2-3 to schedule your appointment online. Just follow the steps below.
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1. Pick the therapist you want to see.
To do so, click here to view the list of our providers. Read their bios by clicking on their names. 
ALL APPOINTMENTS ARE TELEHEALTH. You will receive an email at the time of the appointment with a link to join the session.
We do NOT accept traditional Medicare, Aetna Trinity, Caresource, Tricare Select, Humana Military, Medicaid/Buckeye Medicaid, UHC Community or UHC Medicare Advantage. For a list of insurances we DO accept click HERE

2. Once you select a therapist, Register/Schedule.
To do so, Click "schedule" by the therapist's name on Our Team page or on "register," if you are on their bio page, to be taken to the registration portal. 

Prior to registering, you can click on "view schedule" to view their availability, to be sure their schedule works with yours. Then click on "Register as a New Patient" to create your account. After you register, you will be able to choose your appointment time and schedule right there in the patient portal.

3. Complete new patient paperwork.
The bio forms listed in the portal are NOT the new patient paperwork. Bio forms are optional; new patient paperwork is required.
​NOTE: If you are registering for COUPLES counseling, each person needs to complete the COUPLES COUNSELING paperwork. 

Please note: we do NOT complete disability or FMLA paperwork, write ESA letters, 
​complete pre-operative bariatric forms or provide ADHD testing. ​

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New patient paperwork
After registering and booking your appointment through the steps above, complete the New Patient Paperwork online.
​This is separate from the scheduling process and needs to be completed prior to your appointment.

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Instructions for telehealth appointment (ALL appointments are telehealth until further notice)
View instructions for your virtual appointment

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Insurance
​If you have questions about whether or not we are in network with your insurance, check with your insurance provider, email the CBH billing manager or call 614-360-2600 option 4.