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Late cancellation/no show policy
If you are cancelling with less than 48 hours notice:
Contact your provider or call 614.360.2600, option 1.
Appointments cancelled less than 48 hours in advance are considered late cancellations and are subject to a late cancellation fee, at the provider's discretion. These fees are not billable to insurance and are fully your responsibility.
$0 for first late cancel/no show in calendar year
$65 for 2nd late cancel/no show in calendar year
$125 for 3rd late cancel/no show in calendar year
$190 for 4th+ late cancel/no show in calendar year
Appointment reminders are sent as a courtesy. It is your responsibility to know when you have an appointment scheduled. Not getting an appointment reminder or not seeing it until it was within 48 hours does not waive late cancellation fees.
If you are cancelling with less than 48 hours notice:
Contact your provider or call 614.360.2600, option 1.
Appointments cancelled less than 48 hours in advance are considered late cancellations and are subject to a late cancellation fee, at the provider's discretion. These fees are not billable to insurance and are fully your responsibility.
$0 for first late cancel/no show in calendar year
$65 for 2nd late cancel/no show in calendar year
$125 for 3rd late cancel/no show in calendar year
$190 for 4th+ late cancel/no show in calendar year
Appointment reminders are sent as a courtesy. It is your responsibility to know when you have an appointment scheduled. Not getting an appointment reminder or not seeing it until it was within 48 hours does not waive late cancellation fees.